Virgin Atlantic has been a part of the airline industry for decades. The airline alone handles roughly 5.6 million passengers throughout a year and handles around 300 flights per day. This gives the airline exceptional passenger and flight management skills. Hence, when it comes to questions about how to cancel Virgin Atlantic, you don't need to over think the process or doubt the airline's capability to handle it. Airline policymakers have diligently curetted the policies to guarantee passenger satisfaction.
Virgin Atlantic Cancellation Policy
Policies will guide every step in this process. You can not resolve an issue without having the proper tools at your disposal to do so. So before you begin, read these faithfully.
- The most beneficial and selfless policy curated is the 24-hours risk-free cancellation policy. Under this, every passenger can cancel their tickets for free within 24 hours of ticket payment confirmation. This applies to every ticket type.
- If you purchased the ticket at a discount, it would fall under a fully or partially non-refundable ticket. You should check your ticket type before moving forward with cancellation.
- If your ticket is refundable, you will get a refund amount of ticket fare minus cancellation fee.
- For a non-refundable ticket, you will not get any real budgetary value back after the risk-free period is over. However, you may get a refund voucher or points in your account, which you can redeem for future bookings.
- For refundable tickets, if you have used any part of the ticket, then the airline will deduct the amount for that particular service from your refund money.
- When you opt for travel insurance, you can get most of your fare amount back for refundable and non-refundable tickets.
- The airline has the right to refuse you any refund if it finds you to be responsible for any type of illegal or unfair practice.
To know how to cancel Virgin Atlantic vacation packages; connect with the support team or read through vacation policies.
How much is Virgin Atlantic cancellation fee?
Cancellation fee is not fixed for every ticket. It is driven by several factors. Usually, the airline calculates the cancellation fee as per your ticket class, the length of your route, origin, and destination of your route, whether the trip is single-stop, multiple-stop, or no-stop, extra services you have applied for, etc. But in general, you can expect the fee to range between,
- $100 to $400 for passengers not part of any frequent flier program. This range is applicable for both domestic and international flights.
- $50 to $150 for flier members.
- $0 under 24-hours risk-free cancellation.
You will see the calculated amount on your screen before cancellation.
How do I talk to a live person at Virgin Atlantic?
There are a multitude of ways you can use it to connect with Virgin Atlantic. These channels are readily available on virgibatlantic.com. Tap the 'Help' block on the home page, then 'Help Center.' You will find,
- Chat-bot: Find it under 'Can I Help?' title. In the chatting window, write your query and start with the process.
- Call: At the end of the support page, locate 'Give Us A Call' under 'Contact Us.' Scroll to country/region selection drop-downs, select your locality and get the call center number with the working hours. All the available numbers are displayed here.
- Email: The email address is also given with the calling number. Use this to send documents or indirect contact.
- Web Messaging: This is present next to the calling box on the help center page. This will allow you to have a live chat with a support executive.
- Online Form: The link to fill and submit your query/complaint/review form is also present. Click the form link and submit your query.
You can cancel your ticket through the booking management section. Enter your flight details under 'My Bookings' tile, retrieve the booking, select the flight in question and click 'Cancel,' and you are done. But before that, understand some important key points.
The above point can also answer how to cancel Virgin Atlantic ticket because you can connect with a support executive and ask them to help you with the process. You can read through the above lines, familiarize yourself and then pass the responsibility of your flight cancellation to the airline.
How to get refund from Virgin Atlantic?