The airline says that travel vouchers are available under certain conditions to compensate for the refund requirements and that passengers can use the vouchers up to 5 years from the date of issue. Many policies surround the working of a refund voucher which may lead you to question, “How do I redeem my Aer Lingus voucher?” The following FAQs will give you all that there is to know about Aer Lingus Refund Vouchers.
The steps are pretty simple, and you can do it from the comfort of your home. Following the given procedure to redeem your voucher.
The airline states that, in general, the validity period of a refund voucher is 5 years. This means you can use the voucher anytime within 5 years from the date of issue. However, you can’t use the voucher for the purchase of the following:
In order to get an Aer Lingus voucher, you need to visit the official website. In case you booked your tickets through a travel agent, then only they can resolve your “How do I redeem my Aer Lingus voucher? “ question. Others who have booked through the official website or via the official mobile app.
Similar to all the quality airlines, this airline also hosts a variety of communication channels. Passengers should read through these lines to understand all the options they have and when to use them to get the best service.
Via Customer Care:
The airline offers chatting service through the website; you can connect with a live executive there and ask them to resolve our queries and even submit a refund voucher request form on your behalf. You would need to give your flight details, and then they can proceed with the required steps.
Aer Lingus has divided the airline into various departments, and you can access the email address through the help section. You may submit your query/request/complaint through this email, and a love executive will revert back to you. Remember to provide your contact details.
Via Social Media:
It has an active presence on Twitter and Facebook. You can connect by visiting the Aer Lingus official page and posting your query along with the correct handler.
Now that you know how to reach the Aer Lingus support team, you can ask them to clarify any doubt you might still have