There is no doubt that sun country airlines provide the best policies and customer-friendly service to its customers. The refund policy of airlines makes it easy for you to cancel the flight and get a refund anytime before departure. As per the Sun Country airlines refund policy, you can get a full refund if you cancel the flight within 24 hours of making a reservation. Besides, you will learn more about it in the content below. Let's start with how to get a refund from the airline first.
How to get a refund from Sun Country?
If you wish to cancel your sun country airlines, you can apply for a refund at the time of cancellation. The airline provides you with online and offline options to get your refund; you can choose any. Moreover, here is the detailed procedure below for your reference.
Follow the process below to get a refund from Sun Country Airlines.
Get a refund by visiting the official website.
- At first, you need to go to the official website of Sun Country airlines using any of your regular browsers
- Then you get to see various options on the homepage; click on Manage my trip
- Provide all the details to access your bookings
- You have to select the ticket which you wish to cancel
- Now locate the refund option on the page and click on it
- Fill in every information if required and follow the instruction on your screen
- Now click the option ok to submit your request
- You can wait for the next 72 hours to get your refunds
- It generally takes 7-20 working days to process the refund into your original payment mode
Via contact center
You can also contact the customer service of Sun country airlines to get your refund offline. Provide all the booking details that the sun country representative asks you to process the refund.
If you book the flight directly from the Sun Country Airlines website, contact center, and ticket office, you can get a refund using the options above. If you book the flight from a third party or travel agent, you must contact the travel agent for a refund. However, you must read through the covid refund policy of the airlines to process your refund smoothly,
Detailed Information on Sun country refund policy
- As per the 24-hour cancellation policy of airlines, you are eligible to get a 100 % refund if you book a flight 7 days before the departure and cancel it within 24 hours of booking.
- If you fail to cancel a flight ticket within 24 hours of booking and make a cancellation after 24 hours, you need to pay the cancellation fee based on your fare type.
- If you cancel the flight 2 hours before the departure, you get only 20-25 % of your total ticket value as a refund.
- You can cancel your bookings and apply for a refund by visiting the Manage my travel option.
- The refund amount depends on the ticket type and its terms and conditions.
- As per the sun country airlines refund policy, once you apply for the refund, it takes 7-25 working days to reflect the amount to your bank. The refund time varies as per the original mode of payment. If you purchase a ticket via credit card and debit card, it takes 7-10 days, and if you pay for the ticket using cash or cheque, it takes 20-25 days.
How to contact Sun Country Airlines?
You can now easily process your refund anytime by going through the refund policy above. However, if you have any doubt, contact the sun country airlines representative.
If you are not sure how to contact Sun Country Airlines? You can visit Sun Country Airlines' official website and the customer support page. You get several contact options on the customer support page like phone numbers, chat options, email support, etc. Now you can explore the options and select any of them per your need and requirement.
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