Like any other airline, Royal Air Maroc is also engaged in serving its passengers with the supreme facilities they must be getting when the passengers board their flights. There are some unavoidable situations when passengers cannot visit their chosen destination and want to cancel their flight tickets with a full refund. Once you have decided to cancel your flight tickets, you need to know about the Royal Air Maroc refund policy and then go through the steps to get the refund.
Refund Policies of Royal Air Maroc:
It is necessary to go through the royal air maroc refund policy, and then follow the rest of the ways to cancel tickets and claim the refund from the airline:
- You need to cancel your flight first to get a refund.
- For the total amount of refund, cancel tickets on the day of booking and that too without paying any of the cancelation fees.
- If they are not canceled within the day of booking, you need to pay a certain amount of charges that can be withdrawn from the refund.
- No refund will be claimed for non-refundable, used, or lapsed flight tickets.
- You cannot cancel your flight tickets the day prior to the flight tickets timing.
The process to get a refund from the airline:
After you have set the policies in your mind, you can go through the steps to claim a refund from the airline. The refund procedure is given down:
- Log in to the website of RAM Airlines, and on the home screen, tap on the Manage my Booking.
- Tap on the cancel tickets section and enter the PNR number and other credentials on the tickets on the tab.
- Click on the cancel button, and your tickets will get canceled. Now immediately go to the request for a refund section.
- Now, Fill the form with all the information and then submit the form. The airline will look through your form.
- If your form is acceptable, you will be credited the refund in the same form it was paid for.
- If you have paid cancelation charges, your refund will be deducted by the airline.
- You can also contact the travel agencies and request them to claim a refund for you. They will help you out with the procedure.
How long does it take to get a refund from Royal Air Maroc?
The service of the airline is instantaneous as other airlines. They return the refund within 24 hours of requesting and submitting the form. If the refund is not credited to your account, then the airline may take around three to seven days to return your refund for your canceled flight tickets.
How do I get in touch with Royal Air Maroc?
The airline has different modes to connect their travelers and ask them their queries, and the most convenient ways you can reach the airline is given below:
- Call on their phone number:
You can quickly contact them by calling them on their phone number—access phone numbers from their website or internet searching. Call them and inform them about your doubts and the customer service person will assist you with the details and information. You can connect them anytime as they are available 24 hours.
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