Refund is a good policy provided by the airlines to their passenger as it will allow the passenger to change the bookings according to their plans. After canceling the flight, providing refunds to the passenger makes airlines and passenger relations excellent. Suppose the passenger is traveling with Avianca Airlines. In that case, they can get many facilities like early bookings, deals, offers, etc., if the passenger wants to cancel the flight and get a refund within a few periods. To know the detailed information about how long does it takes to get a refund from Avianca? Then you need to read below.
The time it takes to get a refund from Avianca airlines is given below
If the passenger makes the booking using a card, they will get a refund within 14 working days.
If the passenger makes the booking another way, they will need to wait 20 days to get a refund.
What is Avianca refund policy?
- The amount that the passenger will get in a refund after canceling the flight will depend upon the refund policy. To know the refund policy of Avianca airlines, you need to read below.
- If the passenger makes the bookings from the official website of Avianca airlines and wants to cancel the flight within 24 hours of bookings, they will get the total amount as a refund.
- Cancelation done by the passenger after 24 hours is chargeable, and after deducting charges, the passenger gets the refund.
- In case of any emergency happens with the passenger and then they want to cancel the flight, in that case, they will get the total amount in the refund, but they need to show the documents.
- If the flight is canceled by Avianca airlines, the passenger will get the total fare charge as a refund.
- If passengers book the flight by using any deals and offers, they cancel the flight; in that case, they will not get any amount in the refund, but the passenger can get a voucher which they have to use within one year after that time the voucher will get expire.
- If the flight is delayed by Avianca airlines for more than 5 hours, in that case, the passenger will get complete care at the airport, or if they want, then they can also get the full fare as a refund.
How do I request a refund from Avianca?
The steps you have to follow to get a refund are given below
- At first, open the official website of the Avianca airlines in your search engine
- Next, you need to click on the option of manage bookings from the page
- Following this, you need to fill out the passenger's last name and booking reference number
- and submit it.
- Now your bookings will be open; you need to select the booking you want to cancel.
- Next, mention the reason for canceling the flight and click to cancel a reservation
- Now you need to find out the refund application form of Avianca airlines.
- Further, you need to fill out the details mentioned and send them.
- Last you will get a flight cancelation message on your given contact number and registered email id.
How do I get in touch with Avianca?
A procedure that the passenger needs to follow to get in touch with the official representative of Avianca airlines
- Visit the official website of Avianca airlines.
- Next, you need to click on to contact us section.
- Following this, you can see various ways to contact. Select the phone call option from the page as it is the fastest way to contact.
- Further, you have to mention your country's name with Pincode, and then the number will come on the screen. Make the call on that number.
- Last you have to choose the preferred language and follow the IVR instructions.
Press 1 to book the flight
Press 2 to cancel the flight
Press 3 to make changes in bookings
Press 4 to talk to a representative
Press 5 to know about a refund
Press 6 to know about the miles
Press 7 to make baggage related query
According to your query, you can choose the option and connect with the representative.
The earlier mentioned statements will give you information about How long does it take to get a refund from Avianca? And still if your any query left then you can also contact with the official representative of Avianca airlines
How to change flight on Avianca?