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How do I get a hold of TAP Portugal?

TAP Portugal is a state-owned flag carrier airline of Portugal that provide passengers with the best inflight and airport services. Sometimes, passengers need assistance to make a last-minute change in their flight ticket or cancel it due to unavoidable circumstances. In these cases, they often have a question about how do I get a hold of TAP Portugal to get the best possible help and assistance, especially when they are not frequent flyers. There are a few simple ways that are needed to be followed to connect with the airline and get the best possible help. 

Manners to connect with TAP Portugal

If you have to know about every possible approach to how do I reach TAP customer service, then you must follow the process and steps mentioned here for you as follows. 

Communicate via Phone Call

The passengers can find the airline's customer service number on the contact page to contact the agent for reliable help. The process to make a phone call is as follows. 

  • Dial the customer service number (+351) 211234400, and once getting connected, you are required to follow the auto-generated call menu. 
  • Select the option closely related to your query to identify the nature of your issue. 
  • Once the auto-generated process is complete, there will be a short hold time, after which the airline's agent will connect with you over a call. 

Connect via Live Chat

The passengers are required to jump onto the 'contact' option to find the chat icon. They usually use this method when there is a long hold time on a call. The process needed to get the agent over live chat is mentioned here. 

  • Jump onto the airline's official website, and look for the 'Contact' option at the end of the page. 
  • Enter the contact page, after which you have to look for the chat icon at the right end of the screen. 
  • Click on the chat icon and follow the auto-generated chat in the box on your screen. 
  • Once the chat instructions are complete, the airline agent will connect with you over live chat. 

Connect via Email

The passengers are required to draft a mail mentioning their query in detail and send it to the official email address of the airline. This method will take up to three-four days to resolve the issue. You can also attach the necessary documents supporting their issue, which will speed up process.

Connect via the Contact Form

Get the query registered through the contact form, in which the passengers have to mention their details, contact details, a reason to submit the form, an issue they have been facing, and the contact mode through which they wish to connect with the airline's agent. Once all the details are complete, submit the form and get the representative of the airline will connect with you. 

Connect via Social Media

The passengers can also request the necessary help through the social media account of the airline. The link of which are mentioned here for you as follows. 

Bottom Line

Following the above instructions will help you understand how do I get a hold of TAP Portugal? and for more details, visit the airline's official website.

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